Frequently Asked Questions

Find answers to common questions about our software applications and services.

FAQs

General Information

What is Delasoft?

Delasoft is a software consulting and development company established in 2002. We specialize in providing state-of-the-art complex applications and technology solutions for government and Fortune 500 companies, focusing on the transportation, healthcare, and finance sectors.

Where is Delasoft located?

Delasoft’s corporate headquarters is located in New Castle, Delaware, with additional offices in Chicago, and Daytona Beach.

How many employees does Delasoft have?

Delasoft has over 200 direct employees, spanning a vast array of technologies and domains, including application development, security, infrastructure, UI, API, and more.

What industries does Delasoft serve?

Delasoft primarily serves the transportation, healthcare, and finance sectors, with a strong focus on state Departments of Transportation.

What are Delasoft’s core competencies?

Our core competencies include building state-of-the-art complex applications, ensuring robust quality assurance, maintaining a strong customer base with Departments of Transportation, and providing unmatched customer service and system maintenance agreements.

Products

We have compiled a list of questions sorted by products.

Enterprise Roadway Manager (ERM)

How would enhancing your data management capabilities impact the overall efficiency of your transportation planning and management?

How does the Enterprise Roadway Manager (ERM) benefit Departments of Transportation?
ERM integrates and manages extensive GIS and roadway datasets, offering tools for editing, reviewing, publishing, and validating transportation data. It features a flexible, scalable architecture, mobile capabilities, and various interfaces for data interaction, enhancing overall efficiency and data management.

Encroachment Permitting System (EPS)

How would automating your encroachment permitting process reduce manual effort and enhance compliance within your department?

What problem does the Encroachment Permitting System (EPS) solve?
EPS streamlines the highway encroachment permitting process, ensuring compliance with regulations, maintaining accurate records, and automating document creation, thereby reducing manual effort and enhancing operational efficiency.

Outdoor Advertising Control System

What impact would an efficient and user-friendly advertising permit management system have on your department's overall productivity?

How does the Outdoor Advertising Control System improve permit management?

This system manages outdoor advertising permits with a cloud-based platform, offering customizable workflows, financial tracking, and mobile accessibility, enhancing overall operational efficiency and compliance with FHWA policies.

Incident Locator Tool (ILT)

How would having a tool that accurately locates and reports incidents enhance your emergency response capabilities?

What features does the Incident Locator Tool (ILT) offer for law enforcement agencies?

ILT provides accurate incident location and reporting, customizable plug-ins, practical real-world applications, and a cloud-based, user-friendly design, improving emergency response capabilities.

Junkyard Control System

How would streamlining your junkyard management processes improve compliance and operational efficiency in your department?

How does the Junkyard Control System ensure compliance with FHWA policies?

This system streamlines junkyard management with mobile support, financial management tools, comprehensive audit trails, and ensures compliance with FHWA Highway Beautification policies.

Wildlife Reporting System

How would improving the accuracy and efficiency of wildlife incident tracking benefit your road safety and wildlife management strategies?

What are the benefits of the Wildlife Reporting System?
The system offers map-enabled incident reporting, accurate tracking of wildlife incidents, analysis capabilities, configurable architecture, and a subscription-based model, enhancing road safety and wildlife management strategies.

ROW Violation System

How would streamlining your junkyard management processes improve compliance and operational efficiency in your department?Q: How does the Junkyard Control System ensure compliance with FHWA policies?
This system streamlines junkyard management with mobile support, financial management tools, comprehensive audit trails, and ensures compliance with FHWA Highway Beautification policies.

Adopt A Highway Platform

How would streamlining the application and management workflow for volunteer groups and sponsors enhance the effectiveness of your highway adoption program?

What advantages does the Adopt A Highway Platform provide?
This platform streamlines the application and management workflow for volunteer groups and highway sponsorship programs, with online applications, GIS integration, customizable reports, and visual tracking of cleanup activities.

Utility Collaboration Manager (UCM)

How would integrating workflows and communication with utility companies improve the efficiency and effectiveness of your state projects?

How does the Utility Collaboration Manager (UCM) improve project management?
UCM integrates government procedures with utility companies' data management, offering flexible workflows, GIS integration, an interactive utility company directory, and user-friendly design, enhancing overall project efficiency.

Product and Services

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What solutions does Delasoft offer for state Departments of Transportation?

Delasoft offers a range of solutions, including the Enterprise Roadway Manager (ERM), Encroachment Permitting System (EPS), Outdoor Advertising Control System, Incident Locator Tool (ILT), Junkyard Control System, Wildlife Reporting System, ROW Violation System, Adopt A Highway Platform, and Utility Collaboration Manager (UCM).

 How would enhancing your data management capabilities impact the overall efficiency of your transportation planning and management?

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How does the Enterprise Roadway Manager (ERM) benefit Departments of Transportation?

ERM integrates and manages extensive GIS and roadway datasets, offering tools for editing, reviewing, publishing, and validating transportation data. It features a flexible, scalable architecture, mobile capabilities, and various interfaces for data interaction, enhancing overall efficiency and data management.

How would automating your encroachment permitting process reduce manual effort and enhance compliance within your department?

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What problem does the Encroachment Permitting System (EPS) solve?

EPS streamlines the highway encroachment permitting process, ensuring compliance with regulations, maintaining accurate records, and automating document creation, thereby reducing manual effort and enhancing operational efficiency.

What benefits would you see from a system that efficiently tracks and manages right-of-way violations?

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How does the ROW Violation System help manage right-of-way violations?

The system tracks and manages ROW violations efficiently, offers mobile capabilities for field operations, ensures compliance with established regulations, and enhances overall operational flexibility.

How would streamlining the application and management workflow for volunteer groups and sponsors enhance the effectiveness of your highway adoption program?

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What advantages does the Adopt A Highway Platform provide?

This platform streamlines the application and management workflow for volunteer groups and highway sponsorship programs, with online applications, GIS integration, customizable reports, and visual tracking of cleanup activities.

What impact would an efficient and user-friendly advertising permit management system have on your department's overall productivity?

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How does the Outdoor Advertising Control System improve permit management?

This system manages outdoor advertising permits with a cloud-based platform, offering customizable workflows, financial tracking, and mobile accessibility, enhancing overall operational efficiency and compliance with FHWA policies.

How would having a tool that accurately locates and reports incidents enhance your emergency response capabilities?

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What features does the Incident Locator Tool (ILT) offer for law enforcement agencies?

ILT provides accurate incident location and reporting, customizable plug-ins, practical real-world applications, and a cloud-based, user-friendly design, improving emergency response capabilities.

How would streamlining your junkyard management processes improve compliance and operational efficiency in your department?

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How does the Junkyard Control System ensure compliance with FHWA policies?

This system streamlines junkyard management with mobile support, financial management tools, comprehensive audit trails, and ensures compliance with FHWA Highway Beautification policies.

How would improving the accuracy and efficiency of wildlife incident tracking benefit your road safety and wildlife management strategies?

Blank Blank Blank

What are the benefits of the Wildlife Reporting System?

The system offers map-enabled incident reporting, accurate tracking of wildlife incidents, analysis capabilities, configurable architecture, and a subscription-based model, enhancing road safety and wildlife management strategies.

How would integrating workflows and communication with utility companies improve the efficiency and effectiveness of your state projects?

Blank Blank Blank

How does the Utility Collaboration Manager (UCM) improve project management?

UCM integrates government procedures with utility companies' data management, offering flexible workflows, GIS integration, an interactive utility company directory, and user-friendly design, enhancing overall project efficiency.

Other FAQs

Technology and Solutions

What makes Delasoft’s technology superior?
Delasoft’s core application platform is built on microservices-based architecture, which offers extreme scalability without deployment challenges. This architecture allows for rapid scaling, modularity, and easy isolation of components, ensuring uninterrupted services and flexibility in customization.

How does Delasoft ensure quality in its products?

Quality Assurance is our historic foundation. All our products are thoroughly tested and validated before delivery to ensure they meet the highest standards of quality and reliability.

Customer Support and Maintenance

What kind of customer support does Delasoft provide?
Delasoft is known for its excellence in customer service and system maintenance agreements. We provide ongoing support to ensure our clients' systems run smoothly and effectively.

How can I get in touch with Delasoft for support or inquiries?
You can contact Delasoft through our corporate headquarters in New Castle, Delaware, or our offices in Chicago and Daytona Beach. Our customer support team is available to assist with any inquiries or support needs.

Customization and Deployment

Are Delasoft’s solutions customizable?
Yes, Delasoft’s solutions are highly customizable. Our microservices-based architecture allows for modularity and flexibility, enabling clients to tailor the software to their specific needs and workflows.

What deployment options are available for Delasoft’s solutions?
Delasoft’s solutions can be deployed as on-premise infrastructure, managed cloud environment, or subscription service, catering to the varying needs and resources of clients.

How does Delasoft ensure scalability in its solutions?

Our solutions are built on a microservices-based architecture, allowing for horizontal scaling and workload partitioning. This ensures that our applications can scale rapidly and efficiently to meet the demands of our clients.

Security and Compliance

How does Delasoft ensure the security of its applications?
Delasoft employs robust security measures across all its applications, including data encryption, secure APIs, and infrastructuresecurity protocols, to protect client data and ensure compliance with industry standards.

Are Delasoft’s solutions compliant with industry regulations?

Yes, Delasoft’s solutions are designed to comply with relevant industry regulations, including FHWA Highway Beautification policies and other state and federal requirements.